Bringing industry back: Werkstadt Zürich’s model for city-centre manufacturing

At the edge of Zürich’s historic Altstetten neighbourhood, in an area adjacent to one of Europe’s busiest rail hubs, industry is in full bloom. Monocle is inside a cavernous brick building for a “Factory Friday” open-house event on the Schweizer Bundesbahn (SBB) Werkstadt Zürich campus. The reinvention of this former SBB maintenance hall, known as Halle Q, is the first step in a wider transformation of the former railway-operations area into a thriving urban factory that offers space for businesses of various kinds to operate right in the city centre, rather than being banished to the outskirts.

Bierwerk Züri team at Werkstadt Zürich

“Assembly and manufacturing can work in an urban setting,” says Christian Kaegi, whose company, Qwstion, uses banana-plant fibres to create its bags. When Werkstadt Zürich opened in 2024, Qwstion was one of its first tenants. On the last Friday of every month, members of the public are invited for a behind-the-scenes look at the design, manufacturing and repair facilities of 10 businesses. About a third of Werkstadt Zürich’s tenants now participate in Factory Friday, helping to show how things are made.

Werkstadt Zürich’s brick exterior

Laflor chocolates

“Today there is a disconnect between the products that people consume, how they are made and what they are made from,” says Kaegi, who now runs the open-house initiative to make production more transparent to those outside the industries.

As well as Qwstion’s facilities, Werkstadt Zürich is home to natural cosmetics label Soeder, gin distillery Deux Frères and young chocolatier Laflor. Each of these companies was born and bred in Switzerland’s largest city. The development is a result of a federal mandate for SBB to generate returns from its substantial property portfolio and a policy strategy by local politicians to preserve zones for urban production in the centre of Zürich, rather than allowing it to be dominated solely by white-collar offices and housing, says Ben Pohl, an urban designer from Denkstatt Sàrl.

Christian Kaegi of Qwstion

Neumühle clothing

In 2016, Denkstatt Sàrl – now also a tenant at Werkstadt Zürich – and fellow Zürich-based urban designers kcap were commissioned to define and then design the project,” says Pohl. “One of the main reasons for their failure is a lack of a proper place to scale.” That’s why Werkstadt Zürich’s spaces range from modest 100 sq m rooms to 3,000 sq m units with eight-metre-high ceilings, giving tenants plenty of room to grow.

They held a series of workshops with nascent and would-be urban manufacturers who helped to inform the design. The idea was to build a learning ecosystem that would support planners, the owner and tenants as part of a thriving whole. 

“It is a community for creation,” says Andreas Fehr, co-founder of apparel company Neumühle, another business that has joined the hub. Though factories disappeared from most European city centres decades ago, Werkstadt Zürich is encouraging entrepreneurs to base themselves in the heart of Zürich once again. 

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